1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to the website owner.
Cookies typically contain: the name of the website that set the cookie, how long the cookie will last, and a value — usually a unique number used to identify your browser.
2. Why We Use Cookies
Vidoky uses cookies to:
- Keep you logged in to your account.
- Remember your preferences and settings.
- Understand how visitors use our website (analytics).
- Improve the performance and security of our services.
- Provide relevant content and marketing (with your consent).
- Process payments securely.
3. Types of Cookies We Use
| Category | Purpose | Expiry | Can be disabled? |
|---|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, payment processing. | Session / up to 30 days | No — required for the site to function |
| Performance & Analytics | Measures page visits, traffic sources, and user behaviour to improve the site. | Up to 2 years | Yes |
| Functional | Remembers your preferences (language, region, currency, font size). | Up to 1 year | Yes |
| Marketing & Targeting | Used to show relevant ads and measure campaign effectiveness. Only set with your consent. | Up to 90 days | Yes |
4. Third-Party Cookies
Some cookies are set by third-party services that appear on our pages. We do not control these cookies. Key third parties that may set cookies include:
- Google Analytics — website analytics (anonymised where possible).
- Stripe / Payment Processors — secure payment handling.
- Intercom / Live Chat — customer support chat functionality.
- Cloudflare — security, performance, and DDoS protection.
Each third party is governed by their own privacy and cookie policies. We recommend reviewing their policies for more information.
5. Managing Cookies
You can control and manage cookies in the following ways:
5.1 Cookie Consent Banner
When you first visit our site, you'll see a cookie consent banner. You can accept all, reject non-essential, or customise your preferences there.
5.2 Browser Settings
Most browsers allow you to view, delete, and block cookies via their settings. Note that disabling essential cookies may break site functionality.
5.3 Opt-Out Tools
You can opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on.
6. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing not be tracked. Currently there is no universally agreed standard for DNT. We honour DNT signals for analytics cookies and will continue to monitor industry developments on this issue.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. We will notify you of significant changes via a notice on our website or by email. We encourage you to review this policy periodically.
8. Contact Us
For questions about our use of cookies:
📧 Email: privacy@vidoky.com
🌐 Website: vidoky.com/contact